Terms of service

Last updated: June 2026

Please read these Terms of Service carefully before using the Restride website (restride.com) or purchasing any products. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Restride is an ecommerce brand registered in England and Wales, selling wellness and orthopedic support products directly to consumers. Our registered contact email is restridesupport@gmail.com.

2. Products

All products are described as accurately as possible on our website. We reserve the right to modify product descriptions, pricing, or specifications at any time without prior notice. Product images are for illustrative purposes; minor variations in colour or appearance may occur.

Restride products are wellness and comfort products. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you are experiencing severe, worsening, or persistent pain, please consult a qualified healthcare professional before using our products.

3. Ordering

By placing an order you confirm that:

  • You are at least 18 years of age
  • The information you have provided is accurate and complete
  • You are authorised to use the payment method provided

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is cancelled after payment, a full refund will be issued.

4. Pricing

All prices are displayed in GBP (£) for UK customers and USD ($) for US customers. Prices include VAT where applicable for UK orders. We reserve the right to change prices at any time. The price charged will be the price displayed at the time of your order confirmation.

5. Shipping

We aim to dispatch orders within 1–3 business days. Estimated delivery times are displayed at checkout and are not guaranteed. Restride is not responsible for delays caused by customs, postal services, or circumstances beyond our control. Risk of loss and title for products passes to you upon delivery.

6. Intellectual Property

All content on restride.com — including text, images, logos, and brand assets — is the property of Restride and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Restride shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the order in question.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For customers in other jurisdictions, nothing in these terms affects your statutory rights under local consumer protection law.

9. Changes to Terms

We reserve the right to update these terms at any time. Updated terms will be posted on this page. Continued use of our website after changes constitutes acceptance of the updated terms.

Contact Email: restridesupport@gmail.com